Privacy Policy

The privacy policy (hereinafter referred to as "the Privacy Policy") provided below is relating to use and protection of any Personal Data provided to the Godrej Consumer Products Limited ("GCPL" or "We" or "Us" with its grammatical variation), its affiliated companies and subsidiaries.

We have created this Privacy Policy in order to demonstrate our continuing commitment to the privacy of Personal Data provided by those interacting with us. We are committed to ensuring that your Personal Data is protected, and your privacy respected.

POLICY MODIFICATION

Our Privacy Policy is subject to change at any time without notice

To make sure you are aware of any changes, please review this policy periodically.

YOUR CONSENT

By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your Personal Data in accordance with this Privacy Policy.

SCOPE OF PRIVACY POLICY

This Privacy Policy applies to the Personal Data collected by GCPL in connection with the services and products we offer. GCPL shall include any company directly or indirectly owned and/or controlled by GCPL or have a business relationship with.

To have access to some part of this Website, you may be required to provide Personal Data on our websites at different level. GCPL respects your privacy and is committed to protecting it. We provide this Privacy Policy to inform you of our data protection and privacy practices and of the choices you can make about the way your Personal Data is collected online or from other sources and how that information is used.

HOW WE COLLECT PERSONAL DATA

We may collect and process the following information about you:

• Information that you provide to us, for example when you fill out a contact or web form, or if you register to receive alerts or updates.
• When you provide your Personal Data while signing up for a service or purchasing a product.
• Personal Data that we obtain or learn, such as information about the browser or device you use to access this site, how you use this site and the pages you visit, traffic and location data.
• When you contact our customer support whether by phone, email, or chat.
• [We may also ask you for information if you experience problems when using this site. We may also ask you to complete surveys for research purposes, although you don’t have to respond to these].
• When you send your CV or apply for a job application and employment.
• [Personal Data we receive from other sources: We are working closely with third parties (including, for example, xxxxx). We will notify you when we receive Personal Data about you from them and the purposes for which we intend to use that Personal Data].

WHY DO WE COLLECT YOUR PERSONAL DATA

We collect your Personal Data in order to:

• Provide, maintain, and improve our services.
• Provide and deliver the products and services you request, process transactions and send you related information, including confirmations.
• Verify your identity and prevent fraud.
• Send you technical notices, updates, alerts, support, and administrative messages.
• Respond to your comments, questions and requests and provide customer service.
• Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you.
• Monitor and analyze trends, usage and activities in connection with our services.
• Personalize and improve the services and provide advertisements, content or features that match user profiles or interests.
• Process and deliver contest or promotion entries and rewards.
• To help us understand your needs and provide you with better service.

For recruitment and the purpose of employment.CHILDREN’S PRIVACY PROTECTIONGCPL encourage children below age of 18 years to use the Website only with the assistance and presence of your parents or guardians.

HOW WE USE YOUR PERSONAL DATA

There are times when we may collectPersonal Data from you such as name, emails, physical address and/or telephone number. In general, you can browse the Website without telling us who you are or revealing any Personal Data about yourself. Once you give us your Personal Data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website and in future you will be able to “opt out” of certain uses of the services available on the Website.

Our web servers automatically collect limited information about your computer’s connection to the internet, including your IP address, when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

From time to time, we may conduct online surveys or run a contest for promotional purposes, during which, we may ask users for contact information (like email addresses) and demographic information (like zip code, age, or income level). We use contact data to notify people if they win the contest. We will give you the option of opt out for not receiving any information from the Website.

When you request information through this site, we may need to know some Personal Data about you. When emailing us, or subscribing for free news or information we need your e-mail address, name and other limited personal identifiers, typically name, address and contact number. If you chose to purchase goods, products or services, we will usually require some additional limited financial details and other Personal Data to provide you with the same. If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the principles of data protection and data privacy of the applicable legislation set out below. We may appoint third party organisations to assist us in providing you with the goods, products and services, requested by you. In these circumstances, we will take steps to ensure that your personal information is held in strict accordance with our privacy policy and is only used for the purpose of fulfilling your request.

GCPL websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the GCPL website. GCPL does not control those sites or their privacy practices, which may differ from GCPL’s. We do not endorse or make any representations about third-party websites. GCPL’s Privacy Policy does not cover the personal data you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Godrej; that sharing is governed by that third-party company’s privacy policy.

GCPL would takes all effective measures to protect your information in our database. Any information posted on discussion area becomes public information and is available to anyone with internet access.

LAWFUL BASIS FOR PROCESSING PERSONAL DATA

GCPL will only process your Personal Data where we have a legal basis to do so. The legal basis will depend on the purpose for which we have collected and use your Personal Data.

The legal basis for processing is any of the following:

• Consent: This will apply where you have provided your consent to the processing of your Personal Data for one or more specific purposes;
• Performance of Contract: This will apply where processing is necessary for the performance of a contract to which you are a party or in order to take steps prior to entering into a contract with you;
• Vital interests: This is where processing is required for the protection of your vital interests.
• Compliance with Legal Obligation: Where we are subject to a legal obligation and need to use your Personal Data in order to comply with that obligation.
• Public Interest: Where processing is necessary for the performance of a task or function carried out in the interest of the public.
• Legitimate Interest - means the interest of our business in conducting and managing our business to enable us give you the best services and most secure experience.

DISCLOSURE OF PERSONAL DATA

We may disclose your Personal Data to any member of our group, and its subsidiaries, business partners, and third-party service providers contracted by us. Any third parties that we may share your personal data with is under an obligation to secure your details and use them only to fulfil the service for which they were contracted.

DATA RETENTION

Your Personal Data may also be retained so that we can continue to improve your experience with us and to ensure that you receive any loyalty rewards which are due to you. We will only retain your Personal Data for as long as it is necessary for the purposes for which it was collected.

YOUR RIGHTS AS A DATA SUBJECT

You have certain rights in respect to your Personal Data we hold about you. Below is a highlight of some of those rights. At any point while we are in possession of or processing your Personal Data, you, the Data Subject has the following rights:

• RIGHT OF ACCESS – You have the right to request a copy of the information that we hold about you.
• RIGHT TO RECTIFY – You have the right to correct the Personal Data we hold about you that is inaccurate.
• RIGHT TO BE FORGOTTEN – In certain circumstances you may ask for the data we hold about you to be erased from our record.
• RIGHT TO RESTRICT PROCESSING – Where certain conditions apply, you have a right to restrict processing of your Personal Data.
• RIGHT TO PORTABILITY – You have the right to have your Personal Data transferred to another organisation.

RIGHT TO OBJECT – You have the right to object to the Processing of Personal Data.We endeavour to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

If you wish to exercise any of the rights set out above, please reach us via [insert email]

POLICY MODIFICATION

GCPL reserves the right to update, change, or modify this policy at any time. The Policy shall come into force from the date of such update, change or modification.BREACH/ PRIVACY VIOLATION

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your Personal Data, GCPL shall within 72 (seventy-two) hours of having knowledge of such breach report the details of the breach to the relevant Supervisory Authority. Furthermore, GCPL shall inform the Data Subject of the breach incident, the risk to the rights and freedoms of the Data Subject resulting from such breach and any course of action to remedy the said breach.

QUESTIONS OR CONCERNS

If you have any questions or concerns or require any clarifications with respect to this Privacy Policy or if you would like to make a complaint about a possible breach of local privacy laws, please do so by sending us an email on care@godrejcp.com.